Service Request Form

Before completing our Service Request form, please read the following:

Upon submission, you will receive an automatic response. Please allow 2-3 business days for a service representative to contact you.

Please have your original TEMA sales invoice available. This document, provided at the time of purchase or delivery, contains necessary information for service assistance.

If you have TEMA’surance on the product needing service, purchased within the last 5 years, proceed with the form for claim evaluation and we will do our best to assist you.

If you do not have TEMA’surance on an item and it was not sold as clearance/as-is please continue with the form, and if your claim is applicable, TEMA will do its best to assist you in submitting a warranty claim to the vendor and servicing your item. Please note Warranty coverage varies by vendor and product component (e.g., covers, frames, mechanical parts). Cost of the service covered also varies from parts and labor to parts only. Additional TEMA service fees may be required to resolve your issue.

You can help expedite the process, by uploading pictures of the issue. Vendors typically require visual evidence and label information for warranty claims or parts orders. TEMA will require visual evidence for TEMA’surance claims.

Please fill out the Our Service Request form below.

Upon submission, you will receive an automatic response. Please allow 2-3 business days for a service representative to contact you.

Thank you for submitting your service request!
Our team is dedicated to providing excellent customer service, and we will do our best to respond in 2-3 buisness days.

Name, Contact Info, and Adress

First Name *

Last Name *

Email *

Phone *

Street and House Number *

City *

ZIP Code *

Order and Product Info

Original Invoice Number

Original Date of Purchase/Delivery

A brief description/names of Item(s) Requiring Service *

General Description of Problem(s) *

Please upload at least two photos for every problem: one photo close up with a finger pointing to the issue, the second standing back, showing the entire piece with the issue in view.

Have we serviced this product before? *

Yes No

If yes, was it serviced for the same problem? *

No, new problem Yes, same issue

If yes, when did We last service this item? *

Your Comments/Questions

By submitting you agree that this form does not guarantee your issue can be resolved under a warranty or TEMA’surance claim, and additional TEMA service fees may be required to resolve your issue.

Please note: The items featured on our website represent only a portion of our available inventory and what we can customize. For the complete range of TEMA Furniture's offerings, we encourage you to visit our showroom in person.

Service Request Form

Before completing our Service Request form, please read the following:

Please fill out the Our Service Request form below.

Thank you for submitting your service request!Our team is dedicated to providing excellent customer service, and we will do our best to respond in 2-3 buisness days.

Thank you for submitting your service request!
Our team is dedicated to providing excellent customer service, and we will do our best to respond in 2-3 buisness days.